The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online Australia I just Love, Love, Love
Appliances Online Australia I just Love, Love, Love that you have brought the opportunity for ordinary people like us the ability to buy, win, and compare appliances in the comfort of our home. I remember finding you by chance, on a sidebar advert. I usually don't pay much attention to those. But I am glad I did take notice, becauseI was in the market for a vacuum cleaner and after looking at all the stores and comparing prices, then asking a question on your home page about the Dyson Vacuum, I purchased the Motorhead, and can only say that the response to my email, the service, speed of deliver and PRICE was nothing short of spectacular! Thanks for making life so much easier for many of us Australians that work and don't have time to go out and shop till we drop hehehehehe (Big Thumbs Up* Leonie Easterbrook, Sheldon, Queensland
"True customer service "
Morning [ staff member ],just letting you know that the fridge has just been delivered and funnily enough by the same gentleman who delivered the other one!! I would like to thank you very much for the effort you made on my behalf to resolve this issue. True customer service,and as I have said previously I have not only bought several items from you but have recommended you to others who have also received superb customer service. Carol, Southern River WA
Fast, efficient, friendly
My experience with Appliances Online has been the best, from
the beginning when I placed my order by phone where I was
treated efficiently and professionally, nothing was any
trouble. My landlord let the delivery men in and he advised
that these guys were fast, efficient, friendly and nothing
was any trouble to them, they delivered my washing machine,
set it up and took away the old one with no hassles, I came
home that night and there was my lovely new machine waiting
to be used. Absolutely fabulous service would recommend it
to anyone. ... Less
Rosalind, Bilgola Plateau, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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