The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Greatest customer service we have ever encountered in Australia
Appliance Online has so far the greatest customer service we have ever encountered in Australia. It's human, genuine and straight to the point in serving customers. Please keep on this as part of your business's greatness. We will be happy to deal with you guys again surely. Ilin,
Many thanks for the professional manner
Many thanks for the professional manner in which this transaction was processed. From the ease of purchase, to the delivery. Please convey my thanks to the delivery team made it very easy to use your company again and recommend. John, Spring Hill, QLD
Extremely happy with the delivery and removal
Our Fisher Paykel refrigerator arrived this
morning as promised 1 hour after the delivery phone call. I was extremely happy with the delivery and removal by your delivery team.
Please pass on my thanks to Warren and his offsider. Bill, Newport, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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