The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Its a feather in your cap
We have just brought a front load washing machine.....Colin was the Sales guy that we spoke to. He was extremely helpful and totally friendly looked after us well and as a result the machine was delivered early and its now in operation. We were advised that the machine was picked up on Thursday and to be delivered on Monday, BUT it arrived Friday lunch time. Thanks to Colin and the FRIENDLY staff at Appliances on line.
Its a pity that many other companies dont take a leaf out of your book. Well done and thanks heaps.
Its a feather in your cap.
Peter and Sandra, Peak Hill, NSW
Customer service is outstanding
Many thanks. I have to say your customer service is outstanding. I do feel a little bad about those guys loading trucks at 4.30! Caroline, Mosman
Fast service, free delivery and excellent price
Fast service, free delivery and excellent price.
I ordered a new Bosch dishwasher last Thursday and it was delivered on Monday. This was great because we are outside the Sydney area and delivery was included. The price was lower than the local
appliance shops which didn't include delivery.
The delivery guys rang early (7:30am) and arrived 10 minutes later. Its a good thing they rang, other wise we would still have been in bed.
I was happy to see they didn't drive the truck up the 80m driveway, so no damage there. They wheeled the dishwasher into the kitchen and unpacked it and took the packing away. The paperwork was no problem and the guys were quick friendly and efficient. Great service. Highly recommended.
Alan, Thirlmere, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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