The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
From start to finish - terrific service
Thank you so much for the easy transaction and installation of my new dryer. From start to finish - terrific service. I will be recommending you to all my family/friends. I was particularly impressed with the installation & removal of the old dryer - terrific. Nicky, Neutral Bay, NSW
Such cooperative people it's a very pleasant change
Hi, I would like to compliment the manner and quality in the way I was
treated with your company from my one and only call. I needed a frig
in and I had a particular size space and I needed it the next day. I
called and I was put through to Colin. I explained my situation to him
and that was the end of it. He just kept at it until he found what I
wanted and what would fit into the space available. I was unsure and
he reassured me that he would send one the next day. He even said
don't pay if it doesnt fit send it back. At around 7.30am the next day
i got a call advising me that the frig would be arriving between 8 and
10am. Sure enough at that time the guys turned up measured the space
then brought in the frig. Perfect fit. Thanks. It is very rare today
to be treated by such cooperative people it's a very pleasant change.
Thanks again Frank Frank, Bellevue Hill, NSW
Cheapest we could find
Thanks for such a great service. Delivery was prompt and exactly on the date we requested which made it so convenient for our tenants who asked for a specific date of delivery. They commented on how professional and pleasant the delivery and installation people were and are also very happy with their brand new stove. The price was the cheapest we could find so that was a big factor in our making our choice, but also the previous good reviews. Will definitely use appliances online again. Minh, St Peters, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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