The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I recommend this company to my friends
I purchased a Kelvinator window airconditioner from Appliances Online. The machine arrived in perfect condition and the delivery was prompt. When you buy, the website lets you choose the delivery date. This feature is unique and really convenient for working buyers. Also, on the date of delivery, the driver rings to let you know the exact time period he is coming. I appreciate this feature very much, and next time I buy something online, if the product is sold by Appliances Online I will buy from them only. Also, I recommend this company to my friends for their future purchases. Susmita, Macquarie Fields, NSW
Delighted with the service
I was really pleased with the overall shopping experience with Appliances Online. It was smooth, fast, excellent customer service. I had change request after I placed my order, called customer service and it was all done. Delivery staff were on time, courteous and installation was perfect. I was delighted with the service. Definitely I will be shopping here again! Ximena, Queensland
The best service, I have had in a long time
Just wanted to let you know the washing machine arrived safe and sound, and I am very pleased with my purchase.
I would like to take this opportunity to commend your service and delivery, the delivery drivers were so courteous, pleasant, helpful with lovely manners, (which you don't often come by these days).
The washing machine was installed and tested, in a matter of minutes, the young man obviously knew what he was doing! I asked a couple of questions, which were answered respectfully and confidently, considering it was late on a Friday afternoon and a very hot day.
These young men are a credit to you company. This would have to be the best service, I have had in a long time.
Thanks so much to all involved. Fiona, Burleigh Waters, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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