The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
The delivery process was excellent
Just wanted to compliment you on your super fast processing of my microwave order which arrived 30th Nov. The delivery process was excellent with appropriate phone calls to notify me of arrival. The delivery man carried my microwave upstairs and was very friendly. All taken care of with a couple of days. Many thanks.
Joanne, McDowall, QLD
I was a little skeptical......
Just a note to thank your company for their excellent web site and service.
When I read I could nominate my delivery day and the explanation regarding delivery time I was a little skeptical......what, you mean this company will actually provide a service as part of the transaction?!?!
The two delivery men were very good, they rang and arrived within the time frame and took a few minutes to explain the machines basic functions, couldn't ask for anything more.
I will be telling all and sundry about your company and look forward to using my new washing machine, regards and best wishes for the future - a very satisfied customer.
Lorraine, Pagewood, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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