The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly recommend the company
Great experience. Highly recommend the company.
We ordered a fridge with the requirement to remove the old and replace with the new. Using the website and also customer service was easy with very helpful staff. The fridge was delivered on time with great care taken to actually instal the new unit. Overall very satisfied with no issues encountered. Mark, Lane Cove, NSW
Delivery men were lovely
Thank you as I have been wanted to leave feedback as I found ordering from you a very hassle free and easy experience. And the delivery men were lovely. Brad & Kylie, Windsor, QLD
Free delivery
Thank you for making the purchase of my fridge so easy. Ordered it at 3pm and it arrived at 8.30 am the next day. I'm telling everyone what a great and easy service you provided including free delivery. Once again thank you and I will be buying my next electrical product from you. Terry, Umina Beach, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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