The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything went like clockwork
Hi,
Just wanted to thank you all at Appliances Online for a " Pain-Free" transaction.
Everything went like clockwork from start to finish.
Many Thanks to all concerned for a job well done.
If anyone I know wants anything you guys handle, I will strongly recommend your good selves.
You certainly deliver on Price & Customer Specified Delivery Date, but the FREE REMOVAL of old appliances is also a REAL WINNER!!
Thanks again & best always, Walter, Athelstone, SA
We are very impressed with your service
We recently purchased a refrigirator from you. We were very impressed with the friendly and helpfull delivery men, the price of the item on your site was $ 994.00 plus $ 16.00 delivery (from Sydney to Canberra) this included instalation and removel of the old fridge. The same fridge was $1390.00 at ***, but they wanted 50.00 delivery and no removal of the old fridge. We are very impressed with your service and have recommended your site to friends. Many thanks. Imke, Garran, ACT
Couldn’t recommend them highly enough
I am so thrilled with my new washing machine and freezer. Everybody from appliances on line from the people who took my order, the gentleman who rang to tell me of the delivery date (2 days later) to the driver and installer went above and beyond the call of duty. I have already recommended them to friends especially one who is finishing her kitchen and laundry renovation and needs new appliances. She also found them to be a great company.
I won’t bother doing the rounds again to all the department stores I will go direct to them.
Couldn’t recommend them highly enough. Carole, Galston, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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