The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
I will be recommending your service to all my friends
Last weekend, the kettle blew up, the cars oil thingy lit up and my dearly loved front loader which has moved interstate three times in 5 years decided it had finally had enough. So had I – with no time and no desire to deal with any of the above so got on the internet last Tuesday night...here is my experience
Step 1: Google on Tuesday 2nd, after work
Step 2: Find rebel-com.click, check out brands, features and prices (excellent!)
Step 3: Order new washing machine, delivery on Thursday please with a phone call half hour prior, take away the old one and install the new one – for $20!!!!
Step 4: Emailed receipts and acknowledgement of order (same night)
Step 5: Thursday – as promised – phone call half hour prior, old one taken to heaven, new one installed, the delivery man was friendly, thorough and efficient. I was away from work for less than an hour.
Step 6: Go home and play with new toy
Step 7:Write thank you email
What an absolute shock, pleasure and relief to deal with efficient, friendly people who deliver an excellent product, price and service on time and as advertised.
Congratulations and thank you, I will be recommending your service to all my friends.
Anne,
How extremely impressed I am with your staff
I am writing to you to say how extremely impressed I am with your staff, David Hodgson. I was in a desperate situation as my fridge decided to die on me this morning. I called David to go through some questions around various brands/models I was considering. He demonstrated he knew his products, he was friendly, professional, willing to help and made the entire purchasing process absolutely seamless.
He was also able to see if there was any possibility that the fridge could be delivered today and lucky me, the fridge was delivered by 1.30pm. The two men who delivered the fridge were also fantastic.
This is the first time I am using your business to purchase but I can guarantee, you will have repeat business from my immediate family and I will be telling all my friends to go to appliances on line for their needs.
People who work for you make or break the business and all I can say is, you can never have enough of David Hodgson. If you have any employee recognition programs in place, please consider awarding David. He's a great asset to you, thank you again.
Kind regards, Kwirim,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .