The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Called the hotline, got a real person within a minute
Recently bought a westinghouse fridge online. Couldn't make
my mind up so called the hotline, got a real person within a
minute and from then on the service was amazing. The drivers
were patient, kind and considerate. Would thoroughly
recommend and am going to buy my microwave through
appliances online too. Teresa, Lane Cove, NSW
Great prices and fantastic service
I made a purchase from your company for the first time last week and I just wanted to say keep up the good work everything was as promised what an easy way of shopping great prices and fantastic service topped off by a free delivery service that actually comes when they say.Thanks to all concerned. Tracey, Point Clare, NSW
Most painless appliance purchase of my life
It was fine. Delivered on time. Installed without fuss. Old machine
taken away. Most painless appliance purchase of my life. Thank you. Gregory, Stanwell Park, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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