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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Just to say thank you for the most proffesional way in which your company conducts itself, the dishwasher we purchased is fantastic, your staff are a credit to the company. We would also like to thank the delivery drivers one whose name was Toby for the effort that was put in to making sure the delivery was perfect, including the pick up of the old dishwasher, and yes Toby we always disconnect the old and try to make your job easier my friend, appreciate your efforts. To all concerned thank you.Your staff are a credit to the company Thank you for your promptness & fantastic customer service. Product ordered Saturday night 9.30pm, chose delivery for the following Tuesday. Tuesday 7.38am phone call to advise estimated delivery time of 8.15-9.15am. Product & delivery person arrives promptly at 8.15am. Unloads etc realizes dent in washing machine apologize profusely...at this point we are in awe still of the service so no qualms with us...Promise a new washer by 3pm the same day. 2.38pm same day call to advise 15 minutes away.....I am still reeling at the level of dedication and service your people and company have to offer......thank you for restoring our faith, I have not stopped raving about Appliances Online......I have not stopped raving about Appliances Online Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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