The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am a very happy customer
I would like to advise how impressed I was with the excellent service from your company on Order No ******. You contacted us on day of delivery and driver arrived on time. He was so helpful and pleasant. I am a very happy customer and will certainly recommend and be a return customer on my future appliance requirements. Congratulations to a your great team at Appliance Online. Jean ,
Excellent service
Just like to let you know how impressed I was with the service. The guys rang just after seven with an ETA and within an hour the new fridge was installed and the packaging and the old fridge was gone. Excellent service. David, Carlton, VIC
Went the extra mile
We want to congratulate your company for their exceptional customer
service and in particular the service received by the delivery drivers
on the day. They went the extra mile which sadly is rare this days but
so refreshing to see when it does. Great job guys. Definitely be
shopping with you again. Dimintra, Carindale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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