The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Too easy!
It is so rare to receive exceptional service that I had to email and let you know. I recently purchased a new washer and a dryer from appliances online after trying to find a bargain on ebay and missing out every time. Not only was I able to buy a new Bosch from you, but the helpful customer service rep gave me a good deal on my dryer also. My old washer and dryer were picked up, and my new washer was installed by two very polite and helpful delivery men. Too easy! Will definitely recommend your company. Maidee, Croydon, VIC
Best service received from online retailer
Just letting you know that this item has been received and that you very much for your service. It was greatly appreciated and possibly the best service received from online retailer. Will certainly be recommending you to my friends. Leanne, Victory Heights, WA
I would recommend your company to all my friends
Hi, I just had to let you know how thrilled I am with my new washing machine, I ordered it yesterday at 11.38 and received it at a bit after 9.00am today, I was contacted before to let me know the time of delivery, I had already cleared the area and removed the old washing machine and taken it to the front gate and when the new one arrived it was simple to install and adjust for use. The men who delivered and installed it were very pleasant, polite and careful, I have now completed reading the instruction manual and my first load of washing is going around happily. I would recommend your company to all my friends as this type of service is not generally available via retail stores. The added bonus of not having to pay the $65 delivery fee is also very welcome and the price was very competitive. The time I have saved with travelling to retail outlets on buses and trains (I do not drive) is tiring and stressful and in future I will not even bother my next electrical purchase will def Patricia, Elizabeth South, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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