The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything was perfect
We had a look at G*** G*** for our new Fridge/Freezer on Friday - chose a Westinghouse. Got home and jumped on the net looking for reviews on it and found you! You were cheaper, offered delivery, set up and taking away our old one - things that added to the cost with G*** G*** ($60 local delivery and $10 to take away our old one). I was a bit nervous ordering a large purchase on the net, but I put it through Friday afternoon on your website. We received a call Monday morning and it was delivered before 11am. We kept waiting for something to go wrong, but everything was perfect including the delivery guy who was very professional. Thank you so much for a great customer service experience - loving our new Fridge! :) Maria & Patrick, Attwood, VIC
I highly recommend Appliances Online
Your site was easy to use. I highly recommend Appliances
Online to everyone - ordered a clothes dryer Monday evening
and it arrived 8am Wednesday morning. Received phone call
earlier in the morning to advise delivery time - old dryer
taken away and delivery men were very pleasant. THANK YOU Craig, Kangaroo Point, NSW
I will certainly purchase all my other appliances from you in the future
I just wanted to send you a quick email and let you know how very impressed I am with your service. I ordered my fridge yesterday afternoon and it was delivered at 10am this morning - the drivers were exactly on time and very professional. I will be highly recommending your service to anyone who is after appliances and I will certainly purchase all my other appliances from you in the future. Thanks! Sarah,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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