The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional and polite
I recently ordered on line a washing machine from your company. All is well with the machine. The two men who delivered the washing machine were extremely professional and polite. As they were the only people we spoke to directly, I would like to say thank you and we will be using your company for all our white goods purchases from now on. It is a nice change to receive good service. Wim, Hope Island, QLD
Able to pay COD and free delivery
I purchased my Amalfi benchtop dishwasher in June and it has changed my life! I had excellent service from my initial inquiry to being able to pay COD and free delivery - you can't ask for much more. Prompt, courteous and friendly service and a fabulous appliance - well done all at Appliances Online. Mira, Blue Mountains, NSW
Damaged oven replaced ASAP, with excellent communication
Great service & price. Delivery damaged oven replaced ASAP, with excellent communication. Will recommend to all. Thanks again, Matt. Matt,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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