The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great work Appliances On Line
I don't give accolades unless the service is special. I ordered on Sat at 17:30. Delivery was confirmed 15 minutes later by phone. Appliance arrived on time. It was exactly what I ordered, packed correctly, and $30% cheaper (delivered) than I could get it from a local supplier. I live in a coal mining town 1000kms from Brisbane. Great work "Appliances On Line". Bob, Emerald, QLD
Will be dealing with this company again
Ordered fridge on Monday and asked for delivery following
Wednesday. Received a phone call at 7.30am to say fridge
would be delivered between 8.30-9.30. Delivered at 8.35 am.
Great service will be dealing with this company again..
Paul, Dulwich Hill, NSW
I'll be back for sure!
I would just like to pass on how impressed I was with your service! The whole process was professional and prompt. I hadnt heard of Appliances Online before so I was a little unsure about purchasing through the website as I have been stung for large items before online. After speaking to a very helpful and friendly customer service person over the phone, I felt very safe about my purchase. Even the delivery guys called to say when they were coming (as promised by customer services). Well done! What a great business you run. Ill be back for sure! Thanks Natalie, Camp Hill, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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