The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Congratulate you on your two delivery/install staff
We had our new fridge installed on Tue
so thanks for helping to track down the new model. It's a hit in the house,
and the ice and water dispenser seems to making the kids who don't drink
enough water through the day, reverse that trend.
I also wanted to congratulate you on
your two delivery/install staff, Steve and Matt? (sorry Matt?).
These guys worked really well as a team
and looked out for each other during the transfer and install. Steve in
particular mentioned at least twice what a great company it was to work for and how well the staff were treated, and also explained
a little about the company history. They are a genuine credit to your business
and for an 'on-line' business really the only faces the customer will see,
so again, these guys should be considered true assets. These guys seem
to be the humble type, so I'm sure they will be embarrassed about
my praise,, but please ensure their manager sees this.
We need a dryer right now,, so I look
Dallas, Carringbah South, NSW
Keep it up, you are one in a million!
We would like to thank you all at Appliances
online, including Jack and Matt, who installed and set up our
new washing machine, and removed our old one. They were
super effecient, polite and very professional in every way
and a credit to the company. We were totally 'blown away' by
the whole experience, including your website which has fresh
clean lines, is uncluttered and simple to navigate.
Professional to your fingertips- keep it up, you are one in
a million!
Kindest regards Colleen, Hope Island, QLD
I cannot recommend Appliances Online highly enough
I had to replace my old gas wall oven and had done my shopping regarding prices and installation costs. NO-ONE could beat Appliances Online. And I don't think that there is another company in Australia who could beat them for service and delivery times. I ordered the oven Wednesday afternoon and it was delivered AND installed by 10:30am the next day!!!! The phone staff were polite and courteous when I rang with my pre-purchase queries and the online purchasing process was quick and painless. The delivery/installation man was right on time and a very lovely man who made absolutely certain that everything was working properly before he left. I cannot recommend Appliances Online highly enough Suzanne, Hillside, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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