The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Highly recommend the company
Great experience. Highly recommend the company.
We ordered a fridge with the requirement to remove the old and replace with the new. Using the website and also customer service was easy with very helpful staff. The fridge was delivered on time with great care taken to actually instal the new unit. Overall very satisfied with no issues encountered. Mark, Lane Cove, NSW
We have been very, very impressed
We have been very, very impressed with the service provided by appliancesonline. We found out about the company through an online search. The website is extremely easy to use and contains comprehensive information which reduces the need for background research. Other sites we tried seemed to lack information and were less user-friendly. The call centre has been extremely helpful when I have rung. The machine ordered was out of stock, so the next model up was supplied within an hour of a call to check upon delivery! Delivery was free and the packaging was taken away. We have wholeheartedly recommended appliancesonline to others. Christopher, Middle Ridge, QLD
People who are obviously customer focused
I would just like to compliment you on great service. I had a courtesy
call from a very nice man this morning advising that my Insinkerator
would be delilvered this afternoon. My item has just been delivered by
two very nice courteous young men who are a credit to your company.
Thank you for make this purchase hassle free and for having people who
are obviously customer focused. Won't hesitate in recommending you to
friends. Thanks again. Lesley, Tweed Heads South, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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