The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free delivery and pickup of old appliance is great
good morning I would like to commend you on a great service and will be recommending your company to others as you need to know that your service of free delivery and pickup of old appliance is great. The guys rang and gave me a time and they came in that time frame which is also fantastic as i did not have to waste my day off waiting around. Will definetely use your company again and will reccomend your service to friends well done thankyou Pam, Wyoming, NSW
Price was impressive, and the service was excellent.
I would like to express my thanks for your very prompt service. I have just bought a washing machine from you, and you delivered it 20 hours after I submitted my order. In less than 24 hours from ordering I am doing my first load of washing. Your site is easy to use. Your price was impressive, and the service was excellent. Thank you Zoe, Northcote, VIC
The experience with Online Appliances has been great
Hi,
I am writing to say that the experience with Online Appliances has been great.
I ordered on Tuesday, got the delivery on Wednesday being fully informed of when the delivery would occur. The delivery guys were fabulous.
I will use Online Appliances again and recommend to our friends. A pleasure to business with you. Jo,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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