The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Rapid phone feedback
Excellent site in every way. Good selection of devices,
competitive prices, easy to use, and - most important -
rapid phone feedback on availability. I would recommend you
to anyone. Appliances Online Customer, Australia
Amazed at such excellent service
We ordered a Bosch dishwasher from Appliances Online yesterday morning, and were asked when we would like delivery to take place, so we said today. The very next email through told us the drivers start at 4.30 am, and they would call before 10 am. At 7 am today we received a call from a driver, who informed us they would be at our place at 8am, and they arrived on that exact time, brought the dishwasher up the stairs, removed the old one, and were finished in minutes. We are at Taree, which is approximately 260ks away, and received our dishwasher the very next day, and with nil delivery charge. I have mentioned this to several people today, and they are all amazed at such excellent service. This should make the H***** N*****s and B*** L**s look closely at better service and nil delivery fees. We will buy from Appliances Online again. Gary, Taree, NSW
Marvellous experience
Easy to navigate the website. Very competitive pricing. Got the impression that the company was reliable, professional and safe to do business with from the largely positive reviews from your clients. I was very impressed with how painless the delivery was. Delivering the appliance, unpacking it then removing the packaging and the old machine was a novel experience. Amazing how annoying it is to deal with disposing of the packaging and the old machine and your organisation made it completely painless. Marvellous experience. Thanks. Will definitely recommend your services to all of my friends. Jean- Pierre, Indooroopilly, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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