The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bouquets are in order
Very impressed with your service that was recommended by a friend who has purchased quite a bit from your company.
The delivery time was called to me at 815am and just as they said, they came at 130pm (window was between 12noon and 2pm). Also called me when they were 10 minutes away to let me know they were on their way. And it is rainy today so traffic heavy. So bouquets are in order! Nadine, Balgowlah, NSW
SUPER FAST shipping
Well it came early!! Arrived around midday today - thanks for the SUPER FAST shipping!! My wife does not have to hand wash any more - she has been for the last few days - and with 6 kids, that is a lot of hand washing! Daniel, Serpentine, VIC
Fantastic operation
I just wanted to let you know how pleased I was with your service. I orded a fridge on Monday of this week which was delivered on my requested delivery day, Thursday. I received a phone call the day before to give me the delivery window, and then again on Thursday morning prior to the delivery which was bang on time. I just wanted to thank everyone involved, I will certainly be using you again, & telling others about your fantastic operation. Cheers. Melanie, Brunswick, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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