The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Could not beat the price at any retail store
Amazing!!! I order the fridge on Saturday, it was delivered on Tuesday at the time they said they would deliver. They moved my old fridge to the garage, they took away all the packaging. Unbelievable service and we could not beat the price at any retail store (even with staff discounts)!!! Definately wouldn't hesitate to use appliances online again. Hassle free!! The only problem was the lack of photos etc on the site - we did have to go into some retail stores to have a closer look before we made our decision. Thank you for proving to me that customer service does actually exist! Carolyn, Blackburn North, VIC
No charge for taking away old appliance
I purchased a 6kg Top Load Haier Twin Tub Washing Machine XPB6CS on 21
May 2011, and it was delivered 23 May 2011 No charge for taking away old
appliance, and I could pay by COD. A man rang at 6.40am delivered to my
door 9.00am sharp. Very impressed with appliances online. will deal
with this firm again in the future. Narelle, Elermore Vale, NSW
Free delivery and pick up of old appliance
After shopping for a wall oven, I went online and discovered
Applicance Online, I could not belived how much cheaper the
prices were, plus free delivery and pick up of old
appliance.
I was very happy with the fantastic service they provided
and would have no hesitation on recommending them to anyone.
Savita, Bossley Park, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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