The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best price, fast and fantastic service
We bought a Westinghouse side-by-side on Wednesday and had
it delivered and installed by 10:30am Thursday.
The telephone support when I rang about a problem was superb
and fast. And the delivery guys were FANTASTIC.
The delivery guys wrestled the huge old fridge down the
stairs, took the doors of the new fridge to squeeze it into
the room it was going into, put it all back together and
took all the packing with them- 30m for start to finish.
Best price, fast and fantastic service I couldn't be happier
with Appliances Online.
Thanks! Jeremy, Ultimo, NSW
Proffesional and helpful
I am writing to thank you for your wonderful customer service. After
ordering this product from ****, waiting 3 weeks and still not
receiving a product, I cancelled the order and placed one with your
company instead. My product arrived in less than 2 days! The delivery
driver was wonderful, calling at 8.15am, and arriving by 9am. He was
proffesional and helpful, carrying the product through the house and
into it's place. I will not hesitiate to tell every-one to use your
company instead of retail outlets. I placed the order over the phone
after veiwing the website and the phone operator was honest and helpful.
It is very refreshing to find a company that actually delivers on it's
promises. Thank-you. Catherine, Delahey, VIC
You cant beat free delivery
Thank you very much for your wonderful modern online-outlet with old fashioned customer service. This has been the easiest white goods purchase I have ever made. Call received prior to delivery as requested, and arrived nice and early. The driver offered to discard all packaging if I wanted (which he then did happily), and removed my old machine. Love the traditional option of COD. What more could a customer want? I will definately purchase from you again as need arises, and will certainly refer your store on to others. You cant beat free delivery, free removal of old equipment, competitive pricing, ease of shopping from home (not dragging 2 kids to different stores), and delivery people whom are professional and courteous. Shopping with you online also gives the added benefit of comparing multiple outlets prices easily, plus doing product review searches before choosing a product. Allows a more informed decision making process. A.O. demonstrated time and time again your rea Chris, Caroline Springs, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .