The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
sooo impressed
Can you please pass onto your Manager that I have been sooo impressed with
the follow up, and men that just delivered and installed the new washing
machine? They were so efficient!
There will be no hesitation in the future when it comes to ordering new
appliances from Appliances Online.
Elizabeth, Neutral Bay
I would highly recommend your service
I would like to thank your staff for their wonderful service. I rang your office on Friday and spoke to a very helpful man then today the delivery drivers were also wonderful. It is with staff like yours that makes my experience so fantastic. I would highly recommend your service to anyone needing a product. Lyndall, Woy Woy, NSW
Dimensions I needed and the price range
I really like the way the website works. I was looking for a
fridge with the freezer on the bottom and the website
actually displayed only those models and I could also choose
what dimensions I needed and the price range. The price and
all of the other relevant details are clearly listed and the
whole site is very user friendly and a delight to use. I'll
have this on my favourites from now on. Also, I had my
fridge delivered less than 24 hours after purchase by two
exceptionally polite and puntual delivery guys.... all for
free! Loving you guys. Sarah, Ashfield, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Do you install ovens? Antonia · 2023-12-15
Hello Antonia,
Thank you for this installation question, on our website we have a delivery locator once you place your postcode and select your suburb more information will be displayed such as installation options if you reside in an area where our installers cover there are installation options that you can tick and add to your order, please note these installations are a like for like option without any modifications to be made, if you are not sure best to chat with our internal sales team at Ph: 1300-000-500 they will be able to assist you further.
I trust that this information will prove helpful as you shop with us at Appliances Online. Our Sydney office operates around the clock 24/7, and you can reach us at 1300-000-500. Colin Jones, Appliances Online
Hi, I was wondering if your installation service includes altering the doors on European laundrys (cutting sections out of them) to accomodate the round door on front loading washing machines & dryers?
Thank you Jane · 2023-07-06
Good Afternoon,
We appreciate your inquiry. To provide an accurate quote, it would be necessary to involve a cabinetmaker who can make the necessary alterations. If you would like to proceed with obtaining a quote, there is a fee of $95.00. However, should you choose to move forward with the project, the initial $95.00 fee will be subtracted from the total cost.
To arrange this option please chat with our internal sales team on 1300-000-500.
We hope this information is helpful to you. If you have any further questions or concerns, please don't hesitate to reach out to us at 1300-000-500. Colin Jones, Appliances Online
I want to request for the installation of ZIP Hydrotap as soon as possible. Anonymous · 2023-02-02
Good Evening,
Thank you for this product question, when you purchase your Zip system from us here at Appliances Online we have the option of installation which is a like-for-like replacement installation, however, if you are wanting to arrange a new installation the best option is to call Zip Australia and chat with them directly I'll attach their contact details below for you.
Zip Australia Ph: 1800-947-827 they will be available from 8.00 am weekdays only.
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
Hi. Do you install air conditioners? Karly · 2022-01-23
Good Afternoon,
Thank you for this question about air conditioning installations we use an outside company Called "1stCare". 1st care is not Set up in Western Australia at the moment.Once you have purchased and arranged your delivery date through our website below is the next step.
Here's what you'll need to do :
Contact 1stCare on 13 43 73, select option 2 for an Installation Quote. The standard lead time to install is 7-10 business days (this can be longer during peak periods). Please ensure that you are home and available on the day of installation to provide safe access for the 1stCare team so they may conduct the installation services accordingly.
The 1stCare team is available to speak with you, Monday to Friday - 8am to 4pm AEST
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
