The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I would recommend your company to all my friends
Hi, I just had to let you know how thrilled I am with my new washing machine, I ordered it yesterday at 11.38 and received it at a bit after 9.00am today, I was contacted before to let me know the time of delivery, I had already cleared the area and removed the old washing machine and taken it to the front gate and when the new one arrived it was simple to install and adjust for use. The men who delivered and installed it were very pleasant, polite and careful, I have now completed reading the instruction manual and my first load of washing is going around happily. I would recommend your company to all my friends as this type of service is not generally available via retail stores. The added bonus of not having to pay the $65 delivery fee is also very welcome and the price was very competitive. The time I have saved with travelling to retail outlets on buses and trains (I do not drive) is tiring and stressful and in future I will not even bother my next electrical purchase will def Patricia, Elizabeth South, SA
You have my business for all household appliances in the future
Despite first sourcing another fridge from another online appliance business and being let down badly on communication and availability, I called appliances on line to see if they could assist. I would like to say how impressed with your business I was, from initial contact with the sales department, who gave me a great price on the same fridge and was so helpful, to the guys who delivered it the next day, we have a very awkward house to deliver and nothing was too much trouble for them Very professional and helpful is the only way to describe the delivery guys. Well Done, your team should be proud of themselves. You have my business for all household appliances in the future. Thank you. Andy Nelson, Rouse Hill NSW
I was really impressed with the service
I
was really impressed with the service and the fact that they take away the old
one and install the new one is a great service. At the same time an owner of
one of our rental properties ordered a dishwasher here in Brisbane and it was
days later that it was installed even though it was in the same city.. Mine
was installed first and the one that was from Brisbane went in several days later. Very
good service. Thankyou. Lyn, Annerley, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .