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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Hi Andrew I just wanted to say a big thankyou for your time, effort and all your work in assisting me with my purchase. I found this to be a great shopping experience. Appliances Online were very professional from the first contact I made right through to the delivery of the products and payment. I have no hesitation in shopping from appliances online again and am happy to recommend you both to family and friends. Thank you very muchThank you for your time, effort and all your work I was very impressed with the service and delivery from appliances on line when I ordered a small item first. Due to this, I again ordered from Appliances on-line and bought the washing machine. Unfortunately the machine was found to be faulty upon installation on the Friday. The unit was removed and replaced with a good working one on the Monday. It was disappointing but I must add that the gentleman delivering and handling the installation on the Friday was superb in his customer service and arranging a new delivery. The delivery on Monday took place timeously and the unit was installed successfully. Again another delivery and installation person and I was again impressed with his customer service, installation and detailed instruction on the use of the machine. Very impressed with the delivery and installation staff employed by Appliances on-line. Thank you for making a challenging situation less so.Very impressed with the delivery and installation staff Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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