The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best price and fantastic service
Hi. Just wanted to express our thanks at your service and support. We have used Appliances online previously and were impressed at that time. This most recent purchase has confirmed our initial experience and thoughts. Not only did you price match (and better) a competing offer, but when we called after the prompt delivery to indicate some damage done to the fridge by the contract delivery team, a replacement fridge was delivered within 2 days, no questions asked and many apologies given. Best price and fantastic service - youll hear from us again at the next whitegoods purchase needed. Dino, Bentleigh, VIC
Payment on delivery meant no risk
Goods were delivered when they told us they would be.
Payment on delivery meant no risk normally associated with internet transactions.
A very good outcome. We will use appliances online again.
Stephen, Ormiston, QLD
Fantastic service!! Very happy
The fridge has been installed and the delivery guys were fantastic. They had to take the fridge doors off (including disconnecting internal electrical wiring and water tubes) to fit it through internal doors but nothing was too much trouble for them, and they took the time to teach me how to do it in case we want to move one day. Fantastic service!! Very happy. Jo, Mosman, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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