The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
How excellent your service is
I just wanted to write to say how excellent your service is and how helpful the delivery man Neal was yesterday. I appreciated the same day delivery you organised for me and Neal's pleasant demeanor. Thanks for all of this and I will definitely recommend you to other people and use your services again. Katherine, Malvern East, VIC
Great prices and efficient service
Just a quick note to say "THANK YOU" for the very prompt delivery of our new clothes dryer today.
Your delivery men were most helpful & accommodating in delivering the dryer, and nothing was a bother.
So a big thank you to them as well. They're a credit to your company.
We're very happy with our new appliance and won't hesitate to recommend you to family & friends for your great prices and efficient service.
Thanks so much again. We'll definitely be in touch when we need another appliance. Julie, Dee Why, Sydney
I am more than impressed
This morning, my new washing machine was to be delivered to our address in Caringbah between 9.30-11.30am. I have 2 young boys and was dreading the delivery because I thought there would be water and mess everywhere and so on... I went out this morning early and got back at about 9.40 to the guys already here (sorry about that!) They didn't mind that I was late and that the old machine wasn't disconnected (another apology...) It took them 10 minutes to take the old one out, set the new one up and be friendly to not only me but my boys. For the lack of hassle in not only purchasing the new machine but also the delivery, I am more than impressed! I will be recommending your business to as many people as I can.
Having worked in customer service from the basic level up to management for most of my working life, I know customers aren't always the easiest and they rarely say thankyou or mention good service so I'd like to take this opportunity to do just that. Please thank the delivery guy Samantha, Carringbah, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .