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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).I purchased a Samsung Washing machine from your company on order 373342 and it was delivered this afternoon as promised. I felt that I had to sit and write to you and congratulate your firm on the handling of our purchase. From the initial call to your office to place the order, to the installation of the machine, the service by your staff could not be faulted. I found all staff members to be helpful and extremely pleasant. I was particularly impressed with the young gentlemen who delivered and installed the machine. They were a delight. I will not hesitate to recommend your company to anybody wishing to purchase an appliance. It was a pleasure doing business with your company. Many thanksThe service by your staff could not be faulted Once again Appliances Online has exceeded my expectations by responding to my problem within an hour of contacting you. Thank you so much for your advice. I have been so impressed with your customer service. At a time when retailers are having a difficulty, your service made the whole purchasing process easy beyond belief. Prior to ordering from you I visited ****, **** and **** retail stores. I was amazed by how unhelpful and disinterested retail staff in each store were. I had to interrupt staff as they conversed with one another. At no time was I asked did I need assistance. And despite the fact that I really HAD to buy a washing machine I left without purchasing anything.The whole process of shopping online was just so easy with your company. And the free delivery was also much appreciated. And to that end the delivery staff were very professional, efficient and courteous. They were very good representatives of your whole service.So thankProfessional, efficient and courteous Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
No-one has asked a question about this product yet. Want to be the first?We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
