The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Absolutely fantastic service
I have received absolutely fantastic service from Appliances Online. The fridge that I purchased was faulty, and Carla Horvath went above and beyond to help me out. She was friendly and professional and understanding of my situation. She organised for it to be replaced, for free, very quickly, and at a convenient time. I was rather annoyed about the faulty fridge but Carla's fantastic service turned that around and I will now recommend you to all of my family and friends. Amanda, Bowen Hills, QLD
Very happy with the product and great price
A big thank-you. Excellent service and very happy with the product and great price. With delivery, installation of the machine and removal of the old washer, *** and *** were at least $100-150 more. Will be needing a new fridge soon and will definately being buying from Appliances Online. I have also already sung your praises to friends and family. Thanks again, keep up the great work! Amanda, Wynnum, QLD
We recommend
We are pleased with all aspects of our purchase. The customer service, delivery and product were excellent. We recommend "Appliances Online". Elwin, Lilydale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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