The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Overall service was excellent
Ordered a clothes dryer on Tuesday at about 1.00pm. It was delivered and unpacked by 9.30am the next day. Phone contact by staff was very helpful. Overall service was excellent. Haven't used dryer yet
but don't expect any issues. Appliances Online customer, Australia
Wonderful phone service, incredible prices
To the team at appliances on line. I have been in the service industry for over 30 Years and just want to, congratulate everyone at appliances on line.
Wonderful phone service, incredible prices and I am sure your delivery team will follow in the same fashion.
Once again thank you so very much for your excellent customer service. Its my first time, purchasing from this company but I can assure you I will be referring you to all my family and friends.
A big hug from my wife and myself to all the team. Domingo, Coorparoo, QLD
Extremely nice & professional
Hi,
Just wanted to provide you some feedback with regards to the delivery person (I am sorry I didn't catch his name) who just delivered the below product.
He was wonderful, extremely nice & professional....I would really appreciate this message getting back to his management. Based on that experience I would purchase from appliances online again. Naomi ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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