The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Cheerful, efficient delivery "boys"
My new refrigerator was delivered, on time, last Thursday. I am a first-time customer of Appliancesonline and the experience has been extremely positive. Customer service was excellent and the cheerful, efficient delivery "boys" did a great job. Thank you.
Josie, Australia
For one of your delivery men to meet me on his way home
Dear John, thank you very much for arranging for one of your delivery men to meet me on his way home so that I could take delivery of a dryer the same day. There are very few people who care enough about customer service these days. Word of mouth can often be the best form of advertising and you can be sure that I will recommend you to anyone looking for appliances. Thank you again. Julie,
Very polite and professional
My new fridge was delivered today, and I just wanted to let you know
that I was very impressed with the service of the delivery men. I work
at a hospital so I needed to be able to know very close to the delivery
time, so I could get home and back to work as quick as possible. The
delivery men, contacted me as promised (which doesn't normally happen)
and were very polite and professional and spot on with their timing. I will be telling everyone I know to use appliances on line, thanks heaps. Jacqui, Kedron, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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