The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This must be what good customer service looks like
Hi,
I would just like to write to say thank you for your promised fast delivery. When I read on the online receipt that I would get a phone call in the morning and then delivered within 2 hours from that time I laughed to myself thinking yea right I will believe it when I see it.
Well to my surprise your delivery man rang me up at 710 this morning and delivered it by 830. I couldnt believe it this must be what good customer service looks like? been a while since I have seen it. The bloke also had a great attitude and a good phone manner when he called me especially for a delivery driver. If I had the $$ on me I would have tipped him for the great Customer Service, being punctual and having a good attitude you just dont find this anymore.
Thanks
Zach, Bellbird Park, QLD
Most happy with both the price and service
I'm
Leo's Son, Michael. I only ordered the appliance on behalf of
my Dad but I feel that he is most happy with both the price and
service. The stove was delivered on time and the old one taken
away without any fuss. A rarity in today's competitive market. When the
time comes for renewing my appliances at home, I'll certainly be
getting a price from you guys. Leo, West Ryde, NSW
You've made it so simple
Thank you very much for your help. I've never ordered such a big appliance on line and you've made it so simple. Vally,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
How do the weight plates stay on does it come with clips Anonymous · 2020-04-08
Hi there,
This set includes collar locks.
I hope this information helps.
Thank you! Russell Crosdale, Appliances Online
Does this have a screw type lock to lock in the place to the handle ? Brinda · 2020-04-08
Hi there,
This set does indeed include collar locks.
I hope this information helps.
Thank you! Russell Crosdale, Appliances Online
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