The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
All done within 15 minutes
I just wanted to let you know what a pleasure it has been dealing with your company. I knew the product I wanted, placed the order late on a Sunday night, and received confirmation of the order on Monday morning, confirming delivery date of Tuesday. At 8.25am on Tuesday morning I received a phone call advising delivery of machine between 10am and 12 Noon. At 10.10am truck arrivd, with two young men who quietly and very eficently, delivered and installed my new washing machine. They took the time and trouble to explain about what to do if I had any problems, refused our offer of a cold or hot drink, took out our old machine and left as quickly and as efficiently as they arrived, all done within 15 minutes. What a pleasure it has been dealing with your company. I hope the machine is as good to us as your company has been. Thank you so much. Lesley, Caboolture, QLD
I will be recommending your service to all my friends
Last weekend, the kettle blew up, the cars oil thingy lit up and my dearly loved front loader which has moved interstate three times in 5 years decided it had finally had enough. So had I – with no time and no desire to deal with any of the above so got on the internet last Tuesday night...here is my experience
Step 1: Google on Tuesday 2nd, after work
Step 2: Find rebel-com.click, check out brands, features and prices (excellent!)
Step 3: Order new washing machine, delivery on Thursday please with a phone call half hour prior, take away the old one and install the new one – for $20!!!!
Step 4: Emailed receipts and acknowledgement of order (same night)
Step 5: Thursday – as promised – phone call half hour prior, old one taken to heaven, new one installed, the delivery man was friendly, thorough and efficient. I was away from work for less than an hour.
Step 6: Go home and play with new toy
Step 7:Write thank you email
What an absolute shock, pleasure and relief to deal with efficient, friendly people who deliver an excellent product, price and service on time and as advertised.
Congratulations and thank you, I will be recommending your service to all my friends.
Anne,
Fantastic experience I had to buy the washing machine from you
Hello, This is such a fantastic experience I had to buy the washing machine from you. From ordering, delivery to installation. The service is excellent. The price is so good as well. I will recommend your site to all of my friends. Well done! Lisa,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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