The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Proffesional and helpful
I am writing to thank you for your wonderful customer service. After
ordering this product from ****, waiting 3 weeks and still not
receiving a product, I cancelled the order and placed one with your
company instead. My product arrived in less than 2 days! The delivery
driver was wonderful, calling at 8.15am, and arriving by 9am. He was
proffesional and helpful, carrying the product through the house and
into it's place. I will not hesitiate to tell every-one to use your
company instead of retail outlets. I placed the order over the phone
after veiwing the website and the phone operator was honest and helpful.
It is very refreshing to find a company that actually delivers on it's
promises. Thank-you. Catherine, Delahey, VIC
Without doubt the BEST online shopping experience
What a great company. Great prices, fantastic customer service, communication second to none and no mess no hassle delivery. I can't believe you take the packaging and the old appliance away.
Without doubt the BEST online shopping experience. You should all be proud of yourselves. Don't worry I'll be back Brian, QLD
Very happy with Appliances Online
I was very happy with Appliances Online. The product I purchased was very well priced. It arrived when they said it would. I was also able to pay cash on delivery, which I appreciated, as I don't like giving out my credit card details, even though I am sure it is safe to do so with this company. Janice, Scarborough, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
A.H. Beard Designer 2 Drawer Double Size Bed Base Charcoal FODET5BDBL
What is the height from the floor?
Do you deliver at Salamander Bay 2317?
Do you assemble the base footings? Carol · 2023-06-21
Good Morning,
We appreciate your inquiry about this product. The base itself has a measurement of 340mm, and when the leveling foot is added, it increases the overall height by 100mm.
Certainly, we offer free delivery to your area.
Our drivers will gladly assemble the base for you as part of the service.
Since these products are custom-made, our local supplier Domino, based in Sydney, ensures a quick turnaround time.
We hope this information is helpful to you. If you have any further questions or concerns, please don't hesitate to reach out to us at 1300-000-500. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .